Payment Policy

About Credit/Debit Card

For an informed purchase, with the sequence of events made clear, all prices and transactions are in USD. Checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; the methods available for a particular order appear securely during checkout. The reader can therefore identify both the governing condition and the expected result.

To explain the outcome directly, with the sequence of events made clear, nubybirch relies on encrypted Shopify and payment-provider processing and does not keep the full account number or card security code. Authorization, verification, holds, and declines remain subject to the issuer's requirements. This formulation keeps the customer action and merchant responsibility aligned.

In keeping with our customer promise, with the customer remedy placed in context, customers must submit correct billing and contact information. We can review or cancel a transaction that is unauthorized or presents significant fraud risk, while tax is charged only as required by applicable law. This structure makes the obligation, timing, and remedy readable together.

From a customer-service perspective, with the customer remedy placed in context, an approved refund is returned to the original payment method and ordinarily posts through the bank or card issuer within 5-10 business days after we issue it. The commercial condition is stated with its customer-facing effect kept visible.

Payment assistance: support@nubybirch.shop or 507-460-5917, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nubybirch
Contact email: support@nubybirch.shop
Phone: 507-460-5917
Physical address: 3611 Elm St N, Fargo, North Dakota, 58102, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)