Shipping Policy

As a published store practice, with the store's obligation made direct, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking. This arrangement keeps the applicable boundary and available remedy in context.

Within this policy, with the customer-facing result stated first, fulfillment is generally completed within 1-2 business days, apart from weekends and U.S. public holidays. Once shipped, an order typically spends 4-6 business days in transit. This presentation keeps the customer-facing outcome easy to identify.

To state the rule precisely, with the decision path easy to follow, checkout contact information is used for the shipping confirmation and tracking number. The customer must ensure that the destination is accurate; we will try to act on an immediate correction but cannot promise a change after fulfillment has started. The policy result is therefore easy to distinguish while its meaning remains unchanged.

As a published store practice, with the applicable timing made explicit, an estimate is not a guarantee when transport networks, weather, peak periods, address accuracy, or events beyond reasonable control interfere with delivery. This structure keeps the practical service consequence in clear view.

In keeping with our customer promise, with the practical next step kept visible, cancellation is available before shipment; a dispatched purchase is handled under the Refund Policy. Taxes are collected when applicable law requires them. This structure places the governing condition beside the result it controls.

Shipping and tracking assistance: support@nubybirch.shop or 507-460-5917, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: nubybirch
Contact email: support@nubybirch.shop
Phone: 507-460-5917
Physical address: 3611 Elm St N, Fargo, North Dakota, 58102, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)

Order Cutoff, Processing, and Transit

To keep expectations clear, with the applicable exception kept narrow, every United States order receives free standard shipping with no minimum purchase. The daily order cutoff is 5:00 PM (America/Los_Angeles); orders received after that time enter the next business day's queue. This cutoff affects the 1–2 business-day processing period only; the separate 4–6 business-day carrier transit estimate begins after dispatch. A customer may request cancellation before shipment. This wording keeps the relevant choice and the store response visibly linked.